Refund Policy
Last updated: September 23, 2026
The sections below summarize how this separate online store serves its customers.
Items considered
The store accepts eligible returns of defective and non-defective new goods and accepts exchange requests. Make contact within 30 calendar days after delivery. Non-defective merchandise must be new, unused and in original condition.
Review before shipment
Write to vetawif366@gmail.com before returning the item. Provide the order reference, checkout email, reason, preferred resolution and helpful images or video where relevant. Wait for approval and the exact return directions.
Prepaid postal return
For an eligible approved return by mail, use the free prepaid label found in the original package. Contact the store if it cannot be found. No restocking fee applies, and an exchange depends on available inventory.
Repayment timing
The store processes and initiates an approved refund to the original payment method within 10 days. The financial institution controls any additional posting delay.
This policy does not remove consumer rights that applicable law does not allow the store to exclude.
